There are two generations of WD encrypted drives:ġst generation - WD drives with USB encryption bridge (based on encryption controller chips like Initio, Symwave, JMicron)Ģnd generation - WD drives with encryption inside the Main IC chip (SED - Self-Encrypting Drives).Īt the same time, WD drives have a SmartWare utility that can set the user password. Data recovery software will find nothing. Fortunately there's usually a backup of the key in the firmware which can be extracted by a data recovery company using PC-3000.ĭoing the old format using WD Smartware will actually change the DEK and make recovery 100% impossible in most cases. I've also seen at least one case where the sector storing the DEK had gone bad. Certain models did have a known glitch where they would do this. If they are absolutely 100% certain that they never set a password, then it might be a glitch with the drive. The USB bridge chip built onto the PCB will block LBA access until the DEK (disk encryption key) is confirmed as decrypted using the KEK (Key encryption key) password.īest option is to just call the customer and pick their brain to see if they did set a password and just forgot it. You can't copy the data from these until you put in the password. Unless you think you can guess the password you're not going to succeed here.
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